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KRISTY HAINES

An experienced, innovative and human centered designer.

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Home intro

KRISTY HAINES

An experienced, innovative and human centered designer.

Hi, I’m Kristy Haines.

I’m a Design Lead who is experienced in strategy, research and delivery. I thrive in complexity and love collaborating with others. With almost 20 years of design experience, I’ve fostered a passion for User Experience Design (UX), Customer Experience Design (CX) and Service Design.

More about me

Work examples

MY PURPOSE

I love to design services, experiences & products that are intuitive & enjoyable.

Work examples

MY PURPOSE

I love to design services, experiences & products that are intuitive & enjoyable.

What I do

Research

I have a user centered approach with both exploratory and evaluative design research. I’m able to create design artefacts to help support research findings, and craft design visions that people can rally behind.

Design

I plan, lead and design user friendly, inclusive and accessible products. I’m experienced in working end-to-end across the design process, and leading design system teams.

Enterprise

I’m experienced in large, complex and strategic pieces of work within enterprise organisations. This includes projects that include complex business processes and systems.